Fairmont Orchid - Hawaii - The Big Island

ex. The Fairmont Orchid, Hawaii

One North Kaniku Drive, Hawaii - The Big Island, HI, United States, 96743show map
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Overview

Offering 540 rooms, the world-class Fairmont Orchid Hotel features free self-parking, a beauty salon and a solarium available on site. Renovated in 2009, the hotel combines original architecture with ultimate comfort.

The property lies within 4.2 km from Waikoloa Beach Golf Course. The hotel is set 139 km away from Kaanapali.

Within walking distance of Mauna Lani district with bars, restaurants and golf courses.

Fairmont Orchid Hotel enjoys a secluded location within a 30-minute drive to Kamuela airport.

Year renovated:   2009.  Number of floors:   6.  Number of rooms:   540.

Rooms

Fairmont Orchid Hotel comprises non-smoking rooms with cable TV with on-demand movies, TV with satellite channels, a safe, a living area and a work desk as well as coffee/tea makers and a fridge along with spacious bathrooms. Some hotel rooms come with a spectacular view over the street. The guestrooms feature carpet floor and dark-wood furnishing.

Dining options

Guests can have breakfast in the café every morning. Residents can try dishes of local cuisine at the restaurant. The hotel’s Kahakai bar serves snacks and sushi along with hot drinks. Guests can dine at Binchotan Bar & Grill and Brown's Beach House located within 5 minutes' walk away.

A full breakfast is served and charges are applicable. 

Services

Such business facilities as a business centre, a conference room and computer rental are available on site.

Leisure

The hotel offers Turkish steam bath and massage for body relaxation and revitalization. Such activities as canoeing, sailing and volleyball are also provided.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 17 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Guest Parking

  • Public parking is possible on site at USD 17 per day.

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Canoeing
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Fishing

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Game console
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Street view
  • Partial View

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • DVD player
  • Voice mail
  • CD player
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREEExtra bedChildren above
16 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Brown's Beach HouseBrown's Beach House100 ft1 N. Kaniku Dr
Norio's Japanese Restaurant & Sushi BarNorio's Japanese Restaurant & Sushi Bar100 ft1 North Kaniku Drive
Luana LoungeLuana Lounge100 ft1 North Kaniku Drive
Ocean Bar RestaurantOcean Bar Restaurant100 ft1 North Kaniku Drive
Napua at Mauna Lani Beach ClubNapua at Mauna Lani Beach Club2300 ft68-1292 South Kaniku Drive
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Hapuna BeachHapuna Beach3.6 miHighway 19
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Getting around
Airports
Kamuela (MUE)12.9 mi
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Reviews
8.6
SuperbBased on  85  reviews

Rating by category:

10.0
Location
10.0
Service
  • 10.0
    Exclusive

    The reception of the staff. The little attentions when the hotel learned that we were on our honeymoon. The superb private beach. The variety of services offered.

    Nothing.

  • 8.8
    Superb

    The beach with its protected pool is very pleasant and the possibility of snorkeling just in front of the hotel to observe the turtles is an exceptional experience! The rooms are pleasant, the bedding very comfortable and the bathroom is spacious.

    The wifi in the room is random and the shower products have not been replenished for the entire stay (5 nights) which is not worthy of a 5-star hotel.

  • 9.2
    Superb

    Top-of-the-range hotel of high quality. We really appreciated it. Certainly the best on the island.

    the restaurants close very early for dinner

  • 9.6
    Exclusive

    Really beautiful hotel. The small beach is very practical and shelters a turtle colony. Several restaurant choices. The room was also very pleasant. A few restaurants and a foodland 2 minutes away.

  • 9.6
    Exclusive

    The view from the balcony, the tranquillity that allows resting. The ambiance of the gardens. The spacious and comfortable room. The excellent attention of the staff, of the concergie, especially the staff. Rachel who spoke some Spanish and Ms. Carolina from reception with a fluent Spanish.

  • 10.0
    Exclusive

    No quick meal eateries

  • 7.4
    Very good

    It' s beautiful, but too expensive...

  • 7.4
    Very good

    The facilities were very nice and it was easy to just stay at the hotel and relax. Very much a good destination resort. There was a good "resort" feel about the place and the food was great. The hotel is located pretty central on the Big Islands "Gold Coast" making some travel and exploration around the island pretty easy.

    Only thing we didn't like about the Orchid was the Japanese/Sushi restaraunt. The food was good, but the prices were a bit ridiculous. For a basic, very light dinner without drinks it cost us over $60.

  • 7.4
    Very good

    Beautiful setting, friendly staff.

    They suspended their Saturday night luau, which was disappointing. Food and services were VERY expensive!

  • 9.2
    Superb

    Breakfast is too exspencive

  • 10.0
    Exclusive

    Great layout for families. Lots of activities and nice bay for snorkeling.

    None Everyone was very nice and accommodating.

  • 9.2
    Superb

    The Fairmont Orchid has an extremely friendly, helpful, and professional staff. The grounds and facilities are outstanding.

  • 7.8
    Fabulous

    Ambiance

    Things not working E.G. door entry to room; ipod connectivity to tv Reporting the above and them not being fixed properly and in the case of the iPod not even being addressed at all despite having asked

  • 8.2
    Fabulous

    The grounds are kept meticulously. Everywhere was swept clean of fallen leaves. Beautiful gardens, water features. Perfect. Food was very good in breakfast, deli and evening restaurant. Nice beach. Snorkelling a little way from the shore in a protected lagoon one could see any number of different fish and a turtle or too. Cabanas for US$55 (or $75 for those located a little further from the hotel and more secluded (although why it costs $20 more for the staff to walk 20-30 yards further I don't know?))

    Queuing for food. If you enter the breakfast area from the gardens (as we did every day) it meant walking through the tables with no clear route to the desk to put your name down. Then wait until your name is called. Weirdly, EVERY time there were tables free but not yet cleared. Often, several buffet trays/plates were empty and required asking staff if there was more - which they promptly fetched. Annoying having to ask. Several times I was overcharged for a full buffet when I'd only had the continental breakfast - which required asking the staff to change. Some breakfast staff were absolute gems: courteous, helpful, chatty without being over-familiar. A few seemed reluctant to even smile. Price: US$80-100 a little high for what I was getting. Even for a Fairmont. Screaming children. Almost every breakfast. I felt as though we were eating in a kindergarten at times. Not the hotel's fault of course, but made me think they should have their own section. (Sound-proofed!) Overall, it seemed as though the breakfast and dinner facilities were too small for the size of hotel. Requiring reservations for the evening. Book MONTHS in advance for Valentines Day dinner. We didn't and were disappointed - and a little surprised. But all the hotels in the area were the same.

  • 10.0
    Exclusive

    the location was perfect and the hotel was very well appointed. We had a wonderful time!

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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREEExtra bedChildren above
16 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Kamuela (MUE)12.9 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room